SuccessFactors Sam describes his experience creating a SMART goal for his team and then rating their performance within SuccessFactors Performance & Goals. “Creating a goal in SuccessFactors is easy,” said SuccessFactors Sam. The SMART Goal Wizard in SuccessFactors Performance & Goals takes the employee through a step-by-step process to ensure that the goal is SMART: Specific, Measurable, Attainable, Relative, and Timely.
SuccessFactors Sam says, “When I create a SMART goal with Performance & Goals, the wizard takes me through each step and really makes me think about the goal I’m setting for myself and my team. I have to write a goal that points out something specific to improve on, designate what increment to measure progress in, make sure that the goal is attainable, select the company goal that it coincides with, and set the time frame for completion.”
SuccessFactors Performance & Goals includes a Goals Library with over 500 pre-written goals and allows employees and managers to choose from the library or create a custom goal. With SuccessFactors Performance & Goals,
- Employees, including Managers, are able to create goals for their own career development
- A Manager can choose to have the goal set for them self or cascaded to their team
- Cascaded goals can be selected for Relativity within the SMART Goal Wizard
“The SuccessFactors SMART Goal Wizard forces me to design goals for my team that they can actually perform on,” said SuccessFactors Sam.
After creating goals that match company goals, SuccessFactors Sam can review his team’s performance throughout the goal’s set time frame and give/receive feedback to/from his team. The review process in SuccessFactors guides Sam through many different metrics and provides an easy-to-understand rating method.
Described by SuccessFactors Sam, “I rate a member of my team on their progress with each goal and on different metrics, like communication and integrity/ethics. The rating scale is really easy to grasp and it’s quick, too! You just point and click a couple of times and you’re done.”
After Sam rates all of the members of his team, they are ranked against each other based on those ratings and placed appropriately in analytical graphics, such as pie graphs and 9-Boxes.
“Performance & Goals lets me look at me team from a 9-Box perspective with employee potential versus their performance. The graphic representation of my ratings really helps me make effective decisions regarding my team, whether they need additional training or motivation to reach their potential or they’re ready for the next level of responsibility,” said SuccessFactors Sam. “It also lets me look at my team in a 9-Box with how relative their goals are to my goals versus how well the employee is progressing with their goals.”